Hiring a Consultant: What Value Can You Expect for Your Investment?
This blog post explores the value businesses can expect when hiring a consultant. The article delves into the tangible and intangible benefits of consulting services, from offering an external perspective and specialized skills to setting measurable goals and flexible engagement models. It helps companies understand that hiring a consultant isn't merely an expense but a strategic investment for long-term growth.
Dr. Frances Robbins
9/25/20232 min read


Businesses face many challenges, from streamlining operations to improving services and expanding market reach. Consultants offer an expert view that can steer a company towards success. But what value can you expect when you open your purse strings for an expert's advice? This blog post aims to dispel some myths and offer insights into what businesses should anticipate when bringing in a consultant.
An Outsider's Perspective
The first asset a consultant brings to the table is an external perspective. Businesses often suffer from a myopic view of their operations, missing the forest for the trees. A consultant identifies those blind spots and offers actionable advice. This "outsider advantage" often manifests in several ways:
1. Pinpointing inefficiencies that internal teams overlook.
2. Recognizing market opportunities that may have been ignored.
3. Offering a fresh approach to longstanding problems.
Specialized Skill Set
Consultants specialize in various areas—be it marketing, financial planning, healthcare, or even specific industry niches like automotive or renewable energy. They offer specialized knowledge that would otherwise be expensive or time-consuming for the business to acquire. The consultant employs this specialized skill set to troubleshoot issues, build strategies, and sometimes implement solutions.
Tangible Outcomes and Milestones
Many think consultants offer advice and leave the rest up to the business. That's not always the case. A well-defined consulting engagement includes specific milestones, performance indicators, and goals the consultant aims to achieve. These might consist of boosting sales by a certain percentage, reducing operational costs, or improving customer satisfaction scores. These measurable outcomes create accountability and make quantifying the value a consultant adds to your business easier.
Cost-to-Benefit Ratio
Cost often remains a crucial factor when hiring a consultant. However, businesses should look beyond the hourly rate or monthly retainer fee. Consider the long-term gains that a consultant could bring. For instance, if a consultant's advice can increase your revenue by 20% within a year, the initial costs become just a fraction of the benefits reaped. Evaluating the potential return on investment (ROI) is essential instead of just considering the upfront costs.
Flexible Engagement Models
Consultants often provide various engagement models to cater to the needs of different businesses. They might offer project-based, retainer-based, or performance-based contracts. This flexibility allows companies, particularly small businesses and startups, to choose a model that suits their budget and requirements.
Credibility and Connections
A consultant often brings more than just skills and advice to the table; they also offer a network of valuable industry contacts. Their recommendations might carry weight because of their credibility in the field. Leveraging these contacts can speed up business processes, from procurement to partnerships, significantly reducing time and effort.
Final Thoughts
Hiring a consultant is not just an expense; it's an investment in expert knowledge, strategic skills, and a fresh perspective that can lead your business toward long-term growth. By understanding what value you can expect for your money, you'll better position yourself to choose the right consultant and get the most out of the relationship. Remember, a consultant's worth is best evaluated by what they take from your budget and what they add to your business value.
So, before you pen that contract, consider these insights to make an informed decision. With the right consultant, you're not just spending money but investing in a resource that could propel your business into its next growth stage.
Frances Robbins, DBA, MIH, MSN, APRN-PMHNP-BC
USAF Veteran | Over 20 Years in Mental Health Expertise | Turning Vision into Exceptional Practices

